VisionWalk Frequently Asked Questions

About VisionWalk
Online Transactions
About My Participant Center 

About VisionWalk

How do I register?
There are two ways to register for VisionWalk. You can register online by clicking the Walk you want to join on the right hand side of the screen.  Register by choosing to join a team, form a team, or walk as an individual.  If you want to join a team, choose that option.  Search for the name of the team and click Join "Team Name" on their Team Page.  If you want to walk as an individual, choose that option and fill out the registration form.  If you'd like to form a new team, see below for further instructions.

If you don't want to register online, you can print a registration form located on the home page of the walk you'd like to join.  Choose a walk from the list on the right hand side of the screen.  Scroll down to the helpful links and choose "download registration form."  Print and fill out the registration form.  Fax or mail the form to the FFB Regional Office using the information under the Contact Us link. 

Forming your own VisionWalk Team
VisionWalk team is two or more people who walk together and raise money to support the Foundation Fighting Blindness.  The team can consist of family members, co-workers, friends - anyone with a desire to help those affected by a retinal degenerative disease.  Walking is more fun with a group of people!

To form a team:

  • Choose the Walk you want to participate in. 
  • Choose "Form a Team."
  • Think of a great team name. 
  • Set goals for your team.  Each member of a team is encouraged to gather his/her own sponsors, usually via a letter writing or e-mail campaign.  The average walker raises $100.  Strive for this average and use it when setting goals.  For example, if you plan to recruit 10 members for your team, set a team goal of at least $1,000.
  • Click submit. 

How does registration work on walk day?
Bring all donations with you to the Walk and turn them in at the registration tables.  Please convert cash into a check.  Anyone who hasn't registered online or by mail or fax can register at the Walk and turn in donations.

If a walker receives a donation online in support of their walk, how will they know?
All registered walkers will be notified whenever a person donates online in support of them.  You can then send a thank you email to all of your donors!

back to top

Online Transactions

Is my information secure?
The website host has made every effort to protect your information.  They use industry-standard SSL encryption techniques to make sure your credit card information, passwords and personal information travel securely over the Internet.  They have also installed an encryption engine on our database server so your data is securely stored.

How is my credit card information handled?
Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.

back to top

About My Participant Center

I forgot my username and password.
Remember that your username and password are case sensitive.
Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact your Events Manager at 800-683-5555 for help.

How do I change my username and/or password?
First, login into your Participant Center using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.

What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Participant Center. You will be able to customize images, text and the style/color layout of the page.

Do I have to change my Personal Page?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.

What is the difference between making my personal page private or public?
By default, a personal page is public.  This means that your name will appear in the participant search list and anyone accessing the site will be able to support you. Setting your personal page to private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.

How do I change my personal fundraising goal?
First, login to your Participant Center. On the bottom right side of the Participant Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.

How do I change my team name or team goal?
Only the Team Captain has the ability to change the team name or team goal. The Team Captain will need to login to his/her Participant Center and click the "My Team Progress" button on the top right. On the Team Progress Page, team captains will have the ability to update the team name and goal.

How can I see who has donated to me?
Login to the site using your username and password. Go to your Participant Center and click the "my progress" tab; this will allow you to view your donor list and any amount donated.

How can I see who is on my team?
Login to the site using your username and password. Go to your Participant Center and click the "team progress" tab; this will allow you to view your team roster and the amounts raised by each team member.

 back to top